Skip to main content

Withdrawals

Learn how to withdraw funds from your BingBang wallet to your preferred payment method.

Withdrawal Methods​

Mobile Money​

  • M-PESA (Kenya)
    • Requires verified phone number
    • Mobile money verification required
    • Processing time: 1-2 hours
    • Reference tracking
  • Airtel Money (Kenya)
    • Requires verified phone number
    • Mobile money verification required
    • Processing time: 1-2 hours
    • Reference tracking
  • Tigo Pesa (Kenya)
    • Requires verified phone number
    • Mobile money verification required
    • Processing time: 1-2 hours
    • Reference tracking
  • Mobile Money (Ghana)
    • Requires verified phone number
    • Mobile money verification required
    • Processing time: 1-2 hours
    • Reference tracking
  • USSD (Nigeria)
    • Requires verified phone number
    • Mobile money verification required
    • Processing time: 1-2 hours
    • Reference tracking

Bank Transfer​

  • Direct bank deposits
    • Bank account details required
    • Bank verification required
    • Processing time: 24-48 hours
    • Reference tracking
  • Bank transfers
    • Bank account details required
    • Bank verification required
    • Processing time: 24-48 hours
    • Reference tracking
  • Wire transfers
    • International wire details required
    • Bank verification required
    • Processing time: 48-72 hours
    • Reference tracking

Digital Wallets​

  • Paystack (All supported countries)
    • Bank account verification required
    • Processing time: 1-2 hours
    • Instant for verified accounts
    • Reference tracking
  • Bank cards (All supported countries)
    • Card verification required
    • Processing time: 1-2 hours
    • Instant for verified cards
    • Reference tracking

Withdrawal Process​

1. Initiate Withdrawal​

{
  amount: number;           // Withdrawal amount
  currency_code?: string;   // Optional currency code
  payment_method: string;   // Selected payment method
  destination: {           // Payment details
    account_number: string;
    account_name: string;
    bank_code?: string;
    mobile_money_number?: string;
  }
}

2. Verification​

  • Balance check
  • Account verification
  • Security validation
  • Status update
  • Reference tracking
  • Mobile money verification
  • Bank account verification
  • Card verification

3. Processing​

  • Payment processing
  • Transaction recording
  • Status updates
  • Receipt generation
  • Reference tracking
  • Fee calculation
  • Balance validation
  • Negative balance prevention

Security Features​

Withdrawal Protection​

  • Minimum withdrawal: 500 KSH/NGN/GHS
  • Maximum withdrawal: 50,000 KSH/NGN/GHS
  • Account verification
  • Security checks
  • Reference tracking
  • Mobile money verification
  • Bank account verification
  • Card verification

Balance Requirements​

  • Available balance check
  • Minimum balance rules
  • Fee consideration
  • Currency conversion
  • Negative balance prevention
  • Balance validation
  • Fee calculation

Mobile Money Verification​

  • Phone number verification
  • Mobile money account verification
  • Transaction verification
  • Status tracking
  • Reference tracking
  • Balance validation
  • Fee calculation

Best Practices​

For Users​

  • Verify withdrawal details
  • Keep transaction receipts
  • Monitor status updates
  • Report issues promptly
  • Check reference numbers
  • Verify mobile money details
  • Track fee calculations

For Admins​

  • Monitor withdrawals
  • Verify transactions
  • Handle disputes
  • Maintain security
  • Track references
  • Verify mobile money
  • Monitor fees

Common Questions​

What are the withdrawal limits?​

  • Minimum withdrawal: 500 KSH/NGN/GHS
  • Maximum withdrawal: 50,000 KSH/NGN/GHS
  • Daily limits apply
  • Weekly limits apply
  • Balance requirements apply
  • Fee considerations apply

How long do withdrawals take?​

  • Mobile money: 1-2 hours
  • Bank transfer: 24-48 hours
  • Digital wallet: 1-2 hours
  • Status updates: Real-time
  • Balance updates: Real-time
  • Reference tracking: Real-time

What fees are charged?​

  • Platform fee: 1%
  • Payment provider fee
  • Currency conversion fee
  • Bank transfer fee
  • Mobile money fee
  • Reference tracking fee
  • Balance validation fee

Next Steps​